Every WTF Academy course has a trial so you can see the lessons, teaching style and platform before paying the full fee. Please use it, it is the reason course fees are non-refundable once access is given.
Trial
The Free Trial gives you the first module of a course at no cost. No payment is taken, so there is nothing to refund.
Full course fees
- Course fees are non-refundable once course access has been activated on your account.
- Fees cannot be transferred to another person. A one-time switch to another course of equal or higher fee may be allowed on request within 7 days of enrolment, if you have not started the assessment.
When we do refund
- Duplicate payment for the same course: the extra amount is refunded in full.
- Payment debited but enrolment failed and access was never activated: refunded in full.
- A course is withdrawn by us before your access starts: refunded in full.
Approved refunds go back to the original payment method within 7–10 working days.
How to ask
Email academy.admissions@wtfgyms.com with your registered email, order ID and the reason. We reply within 3 working days.